Faulty Item Received
If you receive a faulty item, just send us a picture of it to email@example.com along with your order number. If the item deliver to you would be faulty or if withers off in the first wash, we'll send you a free reshipment. You don't have to send it back to us :) All we'd need would be a picture of the faulty item.
Not delivered on time
Feel free to contact firstname.lastname@example.org if you face any issues due to the delivery time. We'll be more than happy to assist you.
Wrong size received
If you ordered the right size, but still got the wrong one, we'll be more than happy to send you a free reshipment :) Just let us know with a picture of it and we'll be there to get it done for you.
I ordered by mistake/I'm no longer interested
The orders can't be cancelled after 24 hours of placing them. Because we usually ship them within 48 hours of receiving the order.
Will you have more designs, styles, and products often?
Do you ship worldwide?
Yes, we do ship Worldwide!
How long will it take to receive my order?
Once you place your order, there will be a 1-4 day processing period followed by a 7-18 day shipping period. In total, it can take anywhere from 2-4 weeks to receive your items. Shipment times vary per order, please bare with us. Don't hesitate to email us if you have any questions regarding your shipment!
May I get a tracking number?
Yes, of course! All orders include tracking after the order is processed (1-4 days). Email: email@example.com with your order number if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number.
How can I pay?
We currently accept both PayPal and credit card payments! You do not need a PayPal account to pay.
What happens if I type in the wrong address?
If you provide us with a wrong address and the shipment has not been sent out please email us at firstname.lastname@example.org & we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
Taxes & Duties: